Relocation Support Services

What We Do

More Than a Move-In Checklist

Moving into a new apartment is one of life's most stressful transitions. There's always an overwhelming list of things to arrange — utilities, internet, registrations, furniture delivery, local services, and more.

WelcomeTra's relocation support service guides residents through every stage of settling in, providing structured checklists, local resource directories, and expert guidance to make the transition feel manageable and even enjoyable.

Apartment Setup Guidance

Step-by-step help arranging furniture, appliances, and essential household items from day one.

Utilities & Services Setup

Guidance on connecting electricity, gas, water, broadband, and other essential services efficiently.

Local Area Orientation

Curated guides to local shops, transport links, healthcare, schools, and community resources.

Full Support From day one to settled in

Support Areas

Everything You Need to Settle In

Our relocation support covers the full spectrum of moving-in tasks, organised by priority and timeline.

Move-In Checklist

A comprehensive, prioritised checklist covering everything to do in the first 24 hours, first week, and first month in your new apartment.

Utilities Setup

Guidance on registering for electricity, gas, water, broadband, and TV licences. We help you understand what to set up first and how to avoid common delays.

Administrative Support

Help understanding local registration requirements, updating your address on official documents, and navigating local authority processes.

Furniture & Delivery Coordination

Advice on organising furniture deliveries, assembly services, and temporary storage — coordinating timings with building access requirements.

Essential Services Directory

Curated local directory of doctors, pharmacies, supermarkets, banks, transport links, and emergency contacts for your new area.

Community Orientation

Introduction to building rules, neighbour etiquette, waste and recycling schedules, and how to access local community groups and resources.

Who We Help

Relocation Support For Every Situation

Whether you're moving across town or relocating internationally, WelcomeTra has guidance tailored to your circumstances.

First-Time Renters

New to renting? We explain everything from reading your lease to setting up direct debits and handling maintenance requests.

International Arrivals

Relocating from abroad? We help with cultural orientation, understanding local systems, and navigating bureaucratic registration processes.

Corporate Relocations

For businesses moving employees, we coordinate apartment preparation and resident orientation to minimise disruption to their work schedule.

Property Owners

Landlords and property managers use our resident orientation guides to ensure new tenants settle in smoothly and maintain the property well.

Move-In Timeline

Your First Month, Step by Step

A structured timeline to help new residents prioritise tasks after moving in.

D1

Day One Priorities

Confirm all utilities are active, locate the fuse box and water stopcock, test all locks and windows, document any existing damage with photographs, and introduce yourself to immediate neighbours.

W1

First Week Tasks

Set up broadband, register with a local GP, update your address with your employer and bank, arrange contents insurance, and set up any standing orders for rent or utilities.

W2

Second Week

Register with local authority if required, set up council tax, explore your local area including shops, transport, and green spaces. Complete any furniture or appliance deliveries.

M1

End of First Month

Review your lease for any maintenance responsibilities, report any issues to your landlord in writing, join local community groups, and confirm your ongoing utility reading schedule.

Settling In Made Simple